The mission of the EMS professionals who work in our monitoring centers is to quickly assess your situation and calmly deliver pre-arrival instructions as needed, following any custom instructions you may specify.
Our fully staffed, highly accredited monitoring centers are CSAA-certified and operate under our qualified medical director and nurse manager.
All of our dispatchers maintain an Emergency Medical Dispatcher certification, granted by the International Academies of Emergency Dispatch. This means that our dispatchers specialize in using advanced protocols to give vital post-dispatch assistance to the subscriber or a bystander.
The mission of our compassionate professionals is to quickly and accurately assess your situation, calmly deliver vital pre-arrival instructions, and provide a since of comfort in your moments of need.
This training standard ensures that we provide the best customer service.